eSIM Installation Guide

Connect to Wi-Fi or Mobile Data

An internet connection is required during installation. Please ensure you're connected to Wi-Fi (e.g., airport Wi-Fi) or mobile data.

Turn Off Data Roaming on Your Existing Plan

To avoid duplicate charges, turn off data roaming on your current plan before installing the eSIM.You can do this in your phone’s mobile data or cellular settings.

Do Not Delete eSIM

The installation screen may vary depending on the model and software version. If you encounter any issues, please do not delete the eSIM and contact customer support. ** Please note that if the eSIM is deleted, reinstallation and refunds are not possible.