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  • Australia & New Zealand eSIM 10/15/30 days6~12GB
Basic Information
Product Name Australia & New Zealand eSIM 10/15/30 days6~12GB
Price $14.67
Product Information

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Product List
Product Name Quantity Price
Australia & New Zealand eSIM 10/15/30 days6~12GB up down 14.67 (  )
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Total (Quantity) : 0 (0 item)
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Event



Coverage Countries

Australia & New Zealand

Package details

6GB / 8GB / 12GB provided, unlimited slow speed (128Kbps)

Package validity

10 days /15 days /30 days (From the moment of local network connection, it is calculated as first day/ can be used for the purchased period.)

Voice available

1. 10 Days 6GB : Call 40 Minutes, Messages 10 time
2. 15 Days 8GB : Call 60 Minutes, Messages 10 time
3. 30 Days 12GB : Call 60 Minutes, Messages 10 time

Hotspot/tethering

Unavailable

Usage Validity Period

90 days after purchase

How to use eSIMPLAY

  • Choose the country / region you want to use the cellular data.
  • Choose the total volume and period of validity.
  • complete the payment.
  • Your eSIM QR code will be sent over to you by email.
  • Scan the QR code and activate eSIM on your iPhone.
  •    Please Check out [Installation] for detailed installation instructions.

Precautions

  • Please check if your device supports eSIM before purchasing.
  • You can check if your device supports eSIM by checking the EID item that appears after entering * # 06 # in the dial (phone). (eSIM supported if EID item exists)
  • iPhones released in China do not support eSIM functionality, and iPhones purchased in Hong Kong and Macau only support eSIM functionality for some models.

Usage period and notice

  • Usage period starts from the point of eSIM activation (network connection).
  • Expired eSIM may not be available for use.

Communication Environment Guide

  • Data usage or call quality may not be smooth due to compatibility issues between local communication environment and device.
  • Depending on the device, it may be connected to 3G or 2G due to frequency band issues with certain carriers, which is not applicable for exchange/refund reasons as it is a device-specific issue.

Caution

  • Reinstalling and issuing eSIM is difficult and refunds are not possible. Please proceed with deletion after the expiration of the validity period.
  • Please make sure that network connection is available during eSIM installation.
  • Customers with mobile protection service or SIM lock enabled should contact their current carrier to disable the service before using eSIM.
  • It is recommended to update the software of the device to the latest version for smooth eSIM usage.

Cancellation and Refund policy

  • Cancellation is possible before the eSIM voucher is sent, but it is difficult to cancel or refund after the voucher is sent because the activation information is exposed directly.
  • Problems caused by activation failures and some unused cases should be directed to the customer center.
  • The validity period of the eSIM product is 90 days. Cancellation or refund is not possible for unregistered cases after the validity period has expired.
  • No refunds or cancellations due to lack of knowledge about the product.
  • For cancellations or refunds of eSIM products, it is necessary to contact with customer service beforehand, and unilateral cancellations or refund requests after returning home without prior confirmation are not accepted.