eSIMPLAY

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If you are an iPhone user?

Data-only plans
V

How to install a data-only eSIM

Wi-Fi or data connection
A small amount of data usage is required during eSIM installation.
Please add the eSIM when wifi is connected.

Turn off data roaming for the existing plan
To avoid double billing, please turn off data roaming in the data settings of your existing plan.

iPhone eSIM installation instructions

1. Scan the QR code

Settings > Cellular > Add eSIM
(or Add cellular plan) > Use the QR code > Scan the QR code

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5

TIP!

If you don't have a scanning device?
If you don't have a device to scan the QR code, you can enter the details manually by pressing [Enter Details Manually] at step 2, and then entering the [SM-DP+ Address] and [Activation Code] from your voucher.
(Copy and paste is possible for accurate entry.)

2. eSIM registration

When the eSIM activation screen appears,
press the [Continue] button to register the eSIM.
This process may take approximately 3 minutes Please do not switch screens or delete the eSIM during the process and complete it until the end.
*If you delete the eSIM, it cannot be reinstalled or used.

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3. Data plan settings

This is the step to set the plan name,
data, and phone line. Please set it as shown in the image below.

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*Plan label = plan name!

To avoid confusion, please create a travel name for eSIM

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4

[Allow cellular data switching] must be set to OFF to avoid additional charges.

4. Confirmation of settings

Cellular > After selecting the eSIM,
turn on data roaming.
*However, for [Local eSIM], roaming does not need to be turned on in that area.
(Local eSIM is indicated by [Local] in the product name.)

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Finally, please check that steps 1-4 are set as follows.
* Step 1: When the eSIM is properly connected to the network, it appears as two signal bars.

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ESIMPLAY
Customer Service Center

E-mail: cs@esimplay.com

Tel: +82-2-737-8282
(Mon-Fri 09:00~18:00, Lunch 12:00~13:00)
Data + call/text plans
V
eSIM installation guide

Wi-Fi or data connection
A small amount of data usage is required during eSIM installation.
Please add the eSIM when wifi is connected.

Turn off data roaming for the existing plan
To avoid double billing, please turn off data roaming in the data settings of your existing plan.
Data + Voice eSIM Information

1. How to check your phone number

Settings > Cellular > Select eSIM > Choose My phone number

Select eSIM

2. How to check your phone line during a call

Check and change the line at the top of the phone (dial) screen
3. Precautions for local calls

If you receive a call with your existing number in the local area, roaming charges may apply, so we recommend using internet calls such as KakaoTalk after checking.

When making local calls, make sure that the default line is set to eSIM.
iPhone eSIM installation instructions

1. Scan the QR code

Settings > Cellular > Add eSIM
(or Add cellular plan) > Use the QR code > Scan the QR code

1

2

3

4

5

TIP!

If you don't have a scanning device?
If you don't have a device to scan the QR code, you can enter the details manually by pressing [Enter Details Manually] at step 2, and then entering the [SM-DP+ Address] and [Activation Code] from your voucher.
(Copy and paste is possible for accurate entry.)

2. eSIM registration

When the eSIM activation screen appears,
press the [Continue] button to register the eSIM.
This process may take approximately 3 minutes Please do not switch screens or delete the eSIM during the process and complete it until the end.
*If you delete the eSIM, it cannot be reinstalled or used.

1

2

3. Data plan settings

This is the step to set the plan name,
data, and phone line. Please set it as shown in the image below.

1

*Plan label = plan name!

To avoid confusion, please create a travel name for eSIM

2

*If you have a voice-enabled eSIM, be sure to set the default line to the corresponding eSIM before using the call function!

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4

[Allow cellular data switching] must be set to OFF to avoid additional charges.

4. Confirmation of settings

Cellular > After selecting the eSIM,
turn on data roaming.
*However, for [Local eSIM], roaming does not need to be turned on in that area.
(Local eSIM is indicated by [Local] in the product name.)

1

2

Finally, please check that steps 1-4 are set as follows.
* Step 1: When the eSIM is properly connected to the network, it appears as two signal bars.

3

ESIMPLAY
Customer Service Center

E-mail: cs@esimplay.com

Tel: +82-2-737-8282
(Mon-Fri 09:00~18:00, Lunch 12:00~13:00)

If you are an Android user?

Data-only plans
V
How to install a data-only eSIM

Wi-Fi or data connection
A small amount of data usage is required during eSIM installation.
Please add the eSIM when wifi is connected.

Turn off data roaming for the existing plan
To avoid double billing, please turn off data roaming in the data settings of your existing plan.
android eSIM installation instructions

1. Scan the QR code

Settings > Connect > SIM card manager
> Add mobile plan > Scan carrier QR code
> Gallery > Select eSIM voucher
*Capture or save the voucher QR code received by email
in the gallery and proceed.

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Select [carrier QR code] and then select the QR code voucher saved by pressing the gallery icon, and then press Complete.

2. Add mobile plan

If [Add mobile plan to your phone] appears, press the [Confirm] button.
* During the process of adding a rate plan, please be careful not to switch to another screen or delete it, as the rate plan may [not be registered properly].
*If you delete the eSIM, it cannot be reinstalled or used.

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3. Data plan settings

Select [Mobile data] to specify the eSIM rate plan to use.

*If you are installing an eSIM in Korea, set the mobile data to the existing rate plan (SIM 1) and [be sure to switch to the corresponding eSIM after arriving overseas and using it].

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4. Confirmation of settings

Go back > Connect > Change [data roaming] to ON when roaming overseas.
*However, for [Local eSIM], roaming does not need to be turned on in that area. (Local eSIM is indicated by [Local] in the product name.)

1

2

3

Finally,
check that two signal bars are connected to the top of the communication antenna(signal) as shown.
ESIMPLAY
Customer Service Center

E-mail: cs@esimplay.com

Tel: +82-2-737-8282
(Mon-Fri 09:00~18:00, Lunch 12:00~13:00)
Data + call/text plans
V
eSIM 설치방법

Wi-Fi or data connection
A small amount of data usage is required during eSIM installation.
Please add the eSIM when wifi is connected.

Turn off data roaming for the existing plan
To avoid double billing, please turn off data roaming in the data settings of your existing plan.
Data + Voice eSIM Information

1. How to check your phone number

Settings > Mobile Phone Information > Phone number

eSIM phone number →

2. How to check your phone line during a call

- You can check and change the line at the bottom of the phone (dial) screen
3. Precautions for local calls

If you receive a call with your existing number in the local area, roaming charges may apply, so we recommend using internet calls such as KakaoTalk after checking.

When making local calls, make sure that the default line is set to eSIM.
android eSIM installation instructions

1. Scan the QR code

Settings > Connect > SIM card manager
> Add mobile plan > Scan carrier QR code
> Gallery > Select eSIM voucher
*Capture or save the voucher QR code received by email
in the gallery and proceed.

1

2

3

4

5

Select [carrier QR code] and then select the QR code voucher saved by pressing the gallery icon, and then press Complete.

2. Add mobile plan

If [Add mobile plan to your phone] appears, press the [Confirm] button.
* During the process of adding a rate plan, please be careful not to switch to another screen or delete it, as the rate plan may [not be registered properly].
*If you delete the eSIM, it cannot be reinstalled or used.

1

2
3. Data plan settings

Select [Call/Message/Mobile Data] and set it as your eSIM plan to use.

*If you are installing an eSIM in Korea, set the mobile data to the existing rate plan (SIM 1) and [be sure to switch to the corresponding eSIM after arriving overseas and using it].

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2
4. Confirmation of settings

Go back > Connect > Change [data roaming] to ON when roaming overseas.
*However, for [Local eSIM], roaming does not need to be turned on in that area. (Local eSIM is indicated by [Local] in the product name.)

1

2

3

Finally,
check that two signal bars are connected to the top of the communication antenna(signal) as shown.
ESIMPLAY
Customer Service Center

E-mail: cs@esimplay.com

Tel: +82-2-737-8282
(Mon-Fri 09:00~18:00, Lunch 12:00~13:00)